MobileHelp has company-wide quality programs and training that enable it to provide innovative products and services that help to keep our customers safe, healthy and in charge. The company’s certifications include:
FCC Certified
Federal Communications Commission – All wireless devices that transmit signals over the airwaves must have FCC certification to be used legally.
PTCRB
PTCRB is a global organization created by Mobile Network Operators to provide an independent evaluation process where Cellular Certification can take place. PTCRB was created to establish a third party certification, giving confidence to the operator that the certified device meets a minimum set of requirements established by the members. This gives confidence to the operator that their roaming partner’s device will not cause harm to their network.
UL-1635
Underwriters Laboratories Certification that cover the operation and safety of digital alarm communicator system units for use in central-station burglar-alarm systems, proprietary burglar alarm systems, police station connect burglar-alarm systems, residential burglar-alarm systems, residential fire warning systems, and home health care medical alert systems.
UL-1637
Underwriters Laboratories Certification for Home Health Care Signaling Equipment - This standard applies to Emergency call systems typically used in people’s homes to signal when there is a problem.
AT&T Network Certification
Certification that allows our devices to be used on the AT&T network.
Note: Independent laboratories are used to validate compliance to all of these standards.